Thursday, May 28, 2020

With fingers firmly crossed we really feel we may be approaching the final stages of lockdown and with it the reopening of the Victoria Lane Fashions shop. We won't say we're back as many of you are aware that we've never actually been away; we just had to keep our distance and stay in touch using telephone, our website and social media. Hopefully that has been interesting and helpful to you.


The Government has now announced that shops on the High Street may reopen on Monday 15 June, providing the COVID-19 infection rate continues to fall and they will shortly issue guidelines on how they should operate to keep customers and staff safe.

If this is confirmed then we plan to reopen the shop on Tuesday 16 June at 9.30am.

The good news is that we have used the down time to plan changes to the shop to accommodate social distancing and are already in the process of implementing them. For instance, we've been intending to give the shop a makeover for some time and now seems to be the right moment. So we're redecorating inside and out, deep cleaning the carpet and soft furnishings, altering the layout of the shop so it is easier for everyone to view the wonderful new stock and most importantly, doing everything we can to keep our customers as safe as possible.

As you enter the new shop layout there will be a sanitising station where we will ask you to use the free hand gel and where there will be free masks available for you to wear; these may be compulsory under Government guidelines or if not, you may wish to wear one voluntarily. There will also be hand gel on the counter for you to use before leaving the shop.

For the time being we will limit the number of customers inside the shop at the same time to two. This will allow plenty of space for browsing the rails and allow you to try on your chosen outfits in privacy, comfort and safety, using one of the two socially distanced changing rooms. Each changing room will be thoroughly cleaned after use and any clothes that have been tried on but not purchased will be steam cleaned before being returned to the rails. Any returned items will be quarantined for the recommended 72 hours.

Unfortunately, facilities will be very limited when we first re-open the shop but we hope to be able to provide our usual hot or cold drinks service, although we will be using disposable cups. There will also be some seating available.

To coincide with the reopening of the shop we will be altering our opening hours to fit more closely with demand from our customers. Victoria Lane Fashions will now be open from Tuesday to Saturday between 9.30am and 4.30pm. Please feel free to come along during those times and although we may have to ask you to wait outside for a few minutes, we will invite you into the shop as soon as possible.

If you would prefer not to wait for space in the shop you can telephone Vicki in advance on 01423 709 267 to make a personal appointment at either 10am or 2pm, Tuesday to Saturday. Obviously these appointments will also be limited in the first instance due to our two person rule although we do hope it won't be too long before Government advice allows us to relax that.

So, exciting times ahead and not too long to wait now; we really are looking forward to welcoming you all back into the shop, albeit at a social distance!

PS: We also have lots of exciting new stock for you to see. There's more about that in our May newsletter.

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